Effective Date: 13th January, 2026
Joklad Healthcare Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.
Company Details
Joklad Healthcare Limited
Website: https://jokladhealthcare.co.uk
Email: info@jokladhealthcare.co.uk
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
- Full name
- Email address
- Phone number
- Postal address
b. Health-Related Information
- Care needs and preferences
- Medical or health-related information necessary for providing care services
(We only collect health data where it is necessary and with your explicit consent.)
c. Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
d. Communication Data
- Enquiries submitted through contact forms
- Emails, phone calls, or other correspondence
2. How We Use Your Information
We use your personal data to:
- Provide and manage our healthcare and caregiving services
- Respond to enquiries and requests
- Assess care needs and deliver personalized care
- Improve our website and services
- Meet legal and regulatory obligations
- Communicate important updates about our services
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent – where you have given clear permission
- Contractual necessity – to provide care services
- Legal obligation – to comply with laws and regulations
- Legitimate interests – for business operations, provided your rights are not overridden
4. How We Share Your Information
We do not sell your personal data. We may share your information only with:
- Healthcare professionals involved in your care
- Trusted third-party service providers (e.g. IT systems, hosting providers)
- Regulatory or legal authorities when required by law
- All third parties are required to protect your data and use it only for specified purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and systems
- Restricted access to personal data
- Encryption and data protection controls
Despite our efforts, no system is completely secure, but we continuously review and improve our security practices.
6. Data Retention
We retain personal data only for as long as necessary:
- To provide our services
- To meet legal, regulatory, and contractual obligations
Once data is no longer required, it is securely deleted or anonymized.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: